Did you know that Shepherd Hydraulics has been providing top-notch hydraulic and pneumatic hoses and hose accessories to customers for four decades? As we are celebrating our 40th anniversary in 2023, we wanted to look back at how it all began and how we have established ourselves as a reliable supplier to our many repeat customers.
Beginning as a small family-owned business, Shepherd Hydraulics quickly grew to become a leading supplier of hydraulic and pneumatic hoses and accessories to customers across the UK. The company’s success can be attributed to its unwavering commitment to providing first-class customer service, whether at our Trade Counter, through our catalogue service or our mobile technicians.
Over the years, Shepherd Hydraulics has built a reputation for supplying high-quality products that meet the specific needs of our customers. Our team of experienced technicians work with clients to supply and manufacture bespoke hoses and supply fittings that are tailored to their exact requirements. Whether it’s a simple hydraulic hose or a complex system, we have the expertise and resources to deliver the right solution.
Another key factor in our success is our focus on building strong relationships with all our customers. The team understands that a happy customer is a loyal customer, and as such, it places a high premium on providing excellent customer service. We have invested in training staff to ensure that they have the necessary knowledge and skills to handle any customer inquiry professionally and efficiently. Whether it’s a technical question or a request for a quote, customers can expect a prompt and friendly response from Shepherd Hydraulics.
As Shepherd Hydraulics celebrates its 40th anniversary, it has a lot to be proud of. The company has grown significantly since its inception, and it now has a broad customer base that includes businesses of all sizes across various industries. However, despite its growth, the company has remained true to its core values of quality, customer service, and innovation.
To mark the milestone of our 40th anniversary, we have launched our latest innovation, our online shop. With the same range of products as our traditional printed catalogue, it is now even easier for our customers to order the parts they need, whenever they need them. By registering for an account, you can see all of your past orders on the site and easily reorder regular products, saving you time. Click the ‘Buy Online’ button on our website to see for yourself just how easy it is to use!
Many thanks to all of our customers for your support over the years. We’re proud to have served you for 40 years – here’s to many more!